Customer Care
Shipping & Delivery
Questions about shipping?
Here's what you need to know about delivery methods, timeframes and further shipping information.
While we’re busy relocating our Aotearoa (New Zealand) warehouse to bring you a better MECCA experience, all online orders made from Thursday, 15th of August will be delayed by 2-4 business days. We’re working hard to get your favourite beauty to you as soon as possible and will send you an email when your order is on its way.
Don't want to wait? We get it! Shop online and select Click & Collect to pick up your MECCA order in-store, usually within 2 hours.