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What would you like to know?


I haven't received my gift card, can you resend it?

If you haven’t yet received your MECCA e-gift card, we recommend checking your junk, spam or promotions folders in your email inbox as it may have been automatically filtered.

If you still can't locate your e-gift card, please reach out to our Customer Care team who will be able to assist further.

Still got questions? We’re here to help!

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    Still need help? Get in touch!

    • Chat live with our Customer Care team from 10:00am – midnight NZDT daily. They're on standby and ready to help!
    • Call our Customer Care team on 0800 882 443 (free call New Zealand). We're available daily from 8:00am – 6:00pm NZDT.
    • Just fill in the form below or email us at hello@meccabeauty.co.nz and we'll get back in touch as soon as possible. Please note that all fields are mandatory unless they're marked optional. If you’re a journalist reaching out with a media enquiry, email us at PR@mecca.com.au. Please note that email address is not monitored on weekends or public holidays. When you contact us, we will collect and handle your personal information in accordance with our Privacy Policy.

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