Help & Contact us

What would you like to know?

Search for help

What will I receive as my next Beauty Loop birthday gift?

We love adding a surprise to your special day and bringing you new experiences as we keep evolving Beauty Loop!

From 30 September 2026 – 29 September 2027, Level 1 – 4 members will get to choose a gift from a curated Birthday Edit featuring MECCA’s most-loved products. The higher your Level, the more exciting your Edit becomes!

Keep an eye on your inbox the day before your birthday to see exactly what’s in your Birthday Edit. You’ll be able to choose your birthday gift in-store or online (when you checkout with any purchase over $25).

If you had your birthday before 30 September 2026 but are yet to redeem, you'll be able to choose from our new Birthday Edit.

Not sure if you’ve added your birthday? Log in here and head to ‘Account Details’ via the initials in the top-right corner.

Still got questions? We’re here to help!